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WORDPRESS EMERGENCY SUPPORT & HELP
‍ SUPPORT
BY WP AGENCY

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WordPress emergency service

Do you have acute problems with your WordPress website or with your WooCommerce shop? In an emergency, we are here to help you fix errors or problems.

How much does WordPress first aid cost

We can only tell you the exact costs once we have carried out an initial analysis. We will then provide you with an initial estimate of the expected costs and information on how to proceed.

Emergency Support - 24/7 days a week

Log all details that triggered the current issue. What actions or changes preceded the failure? Take screenshots of errors or displayed error messages and send them to us.

WordPress emergency support

WordPress First Aid

Website crash

The WordPress website is suddenly unavailable or displays error messages that indicate that it is not working properly. Our emergency services can quickly intervene to determine the cause of the crash and bring the website back online.

Security breach

The website was hacked or there was a security incident that compromised sensitive data. With our emergency support, we can close security gaps, remove malware, and take steps to prevent future attacks.

Malfunction after an update

After a WordPress or plugin update, the website no longer works as expected. Our emergency service can undo the update, fix problems and ensure that the website runs smoothly again.

Loss of data or content

Important data or content has been deleted by mistake or is no longer available. With our WordPress help, we can restore backups or find alternative solutions to minimize loss.

Performance issues

The website is slow or doesn't respond quickly enough anymore. We can identify the cause of the performance issues and take steps to improve loading speed and optimize performance.

Faulty features

Certain functions or features of the website do not work as expected or cause errors. Our emergency services can troubleshoot to ensure that all features of the website are working properly.

Typical problems for WordPress first aid

In a WordPress emergency, we are here for you

Here are some typical problems that could require WordPress first aid: dashboard failure, display problems, virus infection, connection problems? Do you have acute problems with your WordPress website or with your WooCommerce shop? In an emergency, we are here to help you fix errors or problems.

Request first aid

Call back required?

Sites unreachable

The WordPress website is suddenly unavailable, possibly due to a server failure or a configuration error.

Error messages on the website

Error messages such as “Internal Server Error” or “Database Connection Error” are displayed, which indicate technical problems.

White Screen of Death

The website only shows a white page, without any content or error messages, which often indicates a fatal error.

Lost administrator credentials

The administrator has forgotten or lost their login details and can no longer access the WordPress dashboard.

Malware infections

The website has been hacked or infected with malware, resulting in unwanted changes or damage.

Erroneous updates

After a WordPress, plugin, or theme update, the website no longer works correctly or displays error messages.

Damaged files or database

Files or the website's database have been damaged or are faulty, causing malfunctions.

SEO issues

The website suddenly has a dramatic drop in search engine ranking or is no longer indexed by search engines.

Plugin conflicts

Plug-ins on the website cause conflicts with each other or with the theme, which leads to malfunctions or display problems.

Performance issues

The website loads slowly or is slow to respond, affecting the user experience.

Emergency request

WordPress emergency support?

Please use the following form to explain the problems and errors in as much detail as possible. You do not have to provide us with any login details at this stage.

After the form has been successfully sent, you will receive further information and separate emergency contact details. In very urgent cases, we can also be reached using these contact details outside of our typical office hours.

Emergency request

recall